How can I return or exchange my order?Updated 6 months ago

If you received your order within 30 days, and the item(s) are unworn with the hangtag and packaging intact, you are eligible for a return for exchange or refund. Kindly note that if you have lost your order/return form, write your order number and name on a note instead. If you purchased your bracelet from one of our retailers, we recommend reaching out to the retailer directly.

The return process may vary based on your location. Please refer to the appropriate location below for further instructions:

ASIA & OCEANIA (AUSTRALIA & NEW ZEALAND)

• Exchange your bracelet, ring or necklace:
  The fastest way to receive a different size or another item is to send your order back for a refund and to order again through our online store.
• Receive a refund:
  Please return your order within 30 days of delivery. You will receive your money back from us within 1 to 2 weeks.
• Return address: 
  Salesupply c/o Pig & Hen 
  CO SS Palletized eHub 
  12480 NW 25th, Suite #115, 
  Miami, FL 33182 
  United States

Return costs are at your own expense unless we have sent something incorrect.